Product Information & Quality
How do your sizes convert to US measurements?
We provide a detailed size conversion chart with measurements for chest width, shoulder width, and sleeve length to help you find the perfect fit. If you need assistance, our customer service team is happy to help!
What materials are used in your active tops?
Our active tops are made from premium fabrics like polyester, cotton, or bamboo-blend materials for breathability and comfort. Each product page includes full material details.
How should I wash and care for my active top?
For best results, hand wash or machine wash on a gentle cycle. Avoid bleach, and tumble dry on low or air-dry to maintain fabric quality.
Payment & Security
What payment methods do you accept?
We accept all major international payment options, including Visa, MasterCard, American Express, Discover, PayPal, and Stripe.
Is my payment information secure?
Yes! We use SSL encryption technology to protect all transactions and ensure your data remains safe.
Shipping & Delivery
How long does shipping take to the US?
Standard shipping takes 3–7 business days (varies by location).
How is shipping cost calculated?
Shipping fees are based on order weight and destination. We offer multiple shipping options, and free shipping may apply to qualifying orders.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number to monitor your package’s journey.
Returns & Exchanges
What’s your return/exchange process?
You may request a return/exchange within 30 days of receiving your order. Items must be unused, in their original condition with tags attached. Our team will guide you through the process.
Who pays for return shipping?
Normally, customers cover return shipping costs unless the item has a quality issue (we’ll handle those fees). But here’s the deal: During our current promotion, we’ll cover return shipping for all orders!
Customer Support
How do I contact customer service?
Reach us 24/7 via live chat, email. We’re here to resolve any issues promptly!
How do I check my order status?
Track your order in real-time on your account page. You’ll also receive email updates at every major milestone.